Shipping policy

SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://shop.polystruder.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery. For more information please refer to our Terms.

 

DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping to select countries from USA. Free shipping is not valid on international orders.

 

DO YOU COLLECT TAXES?
We do not collect any form of sales tax from our orders. This also includes any type of tax such as VAT, GST, PST, HST or any type of tax that can be referred as sales tax.

We do only collect sales tax for the orders sold within California region.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional sales, use, import taxes, fees and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional taxes, fees or duties.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?
We cannot ship orders to military bases and/or P.O. boxes.

We do not ship to the following countries below.

  • Afghanistan
  • Belarus
  • Burkina Faso
  • China
  • Cyprus
  • Hong Kong SAR China
  • Iraq
  • Lebanon
  • Macau SAR China
  • Palestinian Territories
  • Russia
  • South Sudan
  • Sudan
  • Yemen

 

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://shop.polystruder.com/policies/refund-policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: [email protected]

 

Last updated: 11/21/2024